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Privacy Policy

Effective Date: [March 3, 2026].

Med Aesthetics OC (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This policy explains how we collect, use, and safeguard information when you visit our website or use our services.

1. Information We Collect

We may collect the following information:

Information you provide

  • Name
  • Phone number
  • Email address
  • Appointment or inquiry details
  • Marketing preferences
  • Payment details (processed securely by third-party providers)

Health information
Certain treatment forms may include health information relevant to services provided. Detailed medical records are stored securely in our office or within our HIPAA-compliant systems.

Automatically collected data

  • IP address
  • Browser and device type
  • Pages visited
  • Cookies and analytics data

2. How We Use Information

We use information to:

  • Schedule and manage appointments
  • Provide services and support
  • Send appointment reminders
  • Send promotional or marketing communications
  • Process payments
  • Improve our website and services
  • Comply with legal requirements

3. SMS Communications & Consent

If you opt in to receive SMS messages, we will use your phone number and your consent preferences to send you texts you requested. SMS consent is not shared with third parties or affiliates for marketing purposes. We may use an SMS service provider to deliver messages on our behalf, and they are required to protect your information.

4. How We Share Information

We do not sell or rent personal information.

We may share information with service providers who help operate our business, such as:

  • Payment processors
  • Scheduling platforms
  • SMS providers
  • Website hosting and analytics providers

These providers are required to protect your information.

5. Data Security

We use administrative, technical, and physical safeguards to protect personal information.

6. Cookies and Tracking

Our website may use cookies and analytics tools to improve user experience and marketing performance. You may disable cookies in your browser settings.

7. Your Rights

You may request to:

  • Access your data
  • Correct inaccurate data
  • Request deletion (where legally permitted)

To submit a request, email [email protected].

8. Updates to This Policy

We may update this policy periodically. Updates will be posted with a new effective date.

SMS Terms & Conditions

These SMS Terms & Conditions apply to text messages sent by or on behalf of Med Aesthetics OC.

1. SMS Consent and Data Use:

The information obtained as part of the SMS consent process will not be shared with third parties for their marketing purposes.

2. Types of SMS Messages You May Receive:

If you opt in to receive SMS messages from Med Aesthetics OC, you may receive messages related to:

  • Appointment reminders and scheduling updates
  • Customer care and service messages
  • Account or billing notifications
  • Promotional offers and specials (only if you separately opt in to marketing SMS, when applicable)

3. Message Frequency

Message frequency may vary based on your interaction type with us and your selected preferences.
For example, you may receive up to 1 SMS per week related to promotional offers.

4. Potential Fees for SMS Communication:

Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

5. Opt-In Method:

You may opt in to receive SMS messages from Med Aesthetics OC by one or more of the following methods (as applicable):

  • Submitting an online form that includes an unchecked SMS consent checkbox
  • Signing a paper intake/consent form in-office that includes SMS consent language
  • Other methods we may provide that clearly request your consent

6. How to Opt Out

You can opt out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list at 714-716-6395 or [email protected]

7. Help

If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at https://medaestheticsoc.com/contact-us/

Additional Options:

  • If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

8. Standard Messaging Disclosures

  • Message and data rates may apply.
  • You can opt out at any time by texting “STOP.”
  • For assistance, text “HELP” or visit our Privacy Policy & Terms and Conditions page.
  • Message frequency may vary

9) Consent Is Not a Condition of Purchase

Your consent to receive SMS messages is not a condition of purchase. You can choose not to opt in.